Category #Carers   Show all

• All-Age Unpaid Carers Strategy for Oxfordshire

  Share All-Age Unpaid Carers Strategy for Oxfordshire on Facebook Share All-Age Unpaid Carers Strategy for Oxfordshire on Twitter Share All-Age Unpaid Carers Strategy for Oxfordshire on Linkedin Email All-Age Unpaid Carers Strategy for Oxfordshire link
  CLOSED: This discussion has concluded.

  The All-age Unpaid Carers Strategy for Oxfordshire is for anyone who regularly supports another person on an unpaid basis – whether that be a friend, child with additional needs, loved one, parent, sibling, or a combination of these people.
  
  This strategy has been co-produced with 1,600 adult and young carers along with stakeholders from Oxfordshire County Council, Carers Oxfordshire and many other partners from Oxfordshire County Council’s health and the voluntary sector.
  
  

  

  As a care provider we would like you to ensure that you include unpaid carers within your satisfaction surveys. We'd particularly like you to ask for their experience with the following:

  • When I need to talk to the care provider do I get a prompt response?
  • Are my queries normally resolved to my satisfaction when it’s a care agency matter?
  • How can the agency improve the responses it makes to your needs as the family relative, carer friend?

  Our Quality Improvement Team will capture this as feedback through our monitoring of your services and it will help us all to help improve the experience of these vital carers.