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Update on CareFind.com
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Dear Colleague,
In October 2024 Capacity Tracker launched CareFind.com - a free, impartial website that helps families find the right adult social care at the right time, in the right place. Currently, it supports care home providers and receives over 125,000 public searches each week.
CareFind.com was developed by NECS, a trusted NHS organisation with a strong track record in delivering resilient digital solutions for health and social care. It is supported by the Department of Health and Social Care (DHSC) and NHS England as part of a national strategy to improve transparency, data quality, and public trust.
Coming Soon
As part of our agreed product roadmap, home care (domiciliary care) providers will soon be added to CareFind. We need to reach a minimum threshold of providers before launch, to ensure the website delivers meaningful choice and value for users. This process began six weeks ago, and based on current engagement levels, we anticipate launching to the public in January 2026.
Why This Matters
- For families: A single, trusted source for care options.
- For providers: Free visibility to thousands of searches each week.
- For Health and Social Care Teams: Help to sign-post or refer patients or their families to the best care options.
How Local Authorities and Integrated Care Boards (ICBs) Can Help
To help us reach the minimum threshold of provider profiles required to launch CareFind for home care, we are asking for your support in sharing communications with your colleagues and providers. This will encourage uptake within your region and ensure that CareFind delivers meaningful choice and value for users. Our ask of Local Authorities and ICBs is to:
- Share this update in newsletters and other communications. Ready-to-share content is provided below for convenience.
- Include CareFind in upcoming forums or meetings. Our team would be happy to attend and discuss the update in more detail.
To promote CareFind and improve public access, Local Authorities, ICBs, and partner organisations have been invited to display the CareFind logo and link on their websites. This collaborative approach aims to raise awareness of CareFind as a trusted resource for finding and comparing care services, supporting both providers and the public with accurate, timely information. Please email necsu.ctengagement@nhs.net to request more information.
Provider Action Required
Home care providers should update their profiles via Capacity Tracker now to ensure their services are visible when the feature goes live.
Provider Support Available
- Weekly communications to providers
- Training sessions and bitesize videos
- Dedicated Support Centre: info.carefind@nhs.net | 0191 691 3729
Content for Sharing:
- Newsletter copy:
CareFind.com is expanding to include home care providers. This update gives families more choice and helps them make confident care decisions. Home care providers can now update their profiles through Capacity Tracker to ensure they’re visible when the new feature goes live. Log in to your Capacity Tracker account today to access training materials and videos to help you get started.
- Social post:
CareFind.com is adding home care. Soon, families will be able to search for care homes and home care providers—all in one place.
Providers: update your profiles now via Capacity Tracker to make sure you’re ready. Training materials and videos are available to help you get started.
Your support will help families access the right care more easily - please share this update and invite us to your next forum so we can make a real difference together.
With kind regards,
The Capacity Tracker Team -
IPC guidance and vaccine promotion letter
Share IPC guidance and vaccine promotion letter on Facebook Share IPC guidance and vaccine promotion letter on Twitter Share IPC guidance and vaccine promotion letter on Linkedin Email IPC guidance and vaccine promotion letter linkGood morning all,
Thank you for your continued commitment to supporting those who rely on care and support services.
Please find an attached letter highlighting the latest updates on infection prevention and control, winter preparedness, flu vaccination and visiting.
20251711 Flu uptake letter.docx
20251211_O_Winter 2025 IPC Letter to ASC Sector.docx
I would be grateful if you would carefully read this, share it with relevant people in your organisation and ensure that the guidance is actively promoted.
Your ongoing support is much appreciated.
Kind regards,
Claire
Claire Armstrong
Director – Adult Social Care – Data, Assurance and Resilience
E: claire.armstrong@dhsc.gov.uk
T: 0113 254 5734 - M: 07833 165 392
Follow us on Twitter @DHSCgovuk
For any diary enquiries please contact praneet.tara@dhsc.gov.uk
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Earned Settlement Consultation
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1. Introduction and summary of proposed changes
The Home Secretary has announced changes to the pathway to settlement and launched a consultation on these, including how they should be implemented. The changes aim to ensure that the immigration framework remains fair, sustainable, and responsive to the needs of the economy and society. The government is concerned that that lower-wage migrant workers including those on the Health and Care visa, are less likely to make a net fiscal contribution over the long-term.
2. What’s being considered in the consultation?
- Increasing the default qualifying period for settlement from 5 years to 10 years, as set out in the Immigration White Paper Restoring Control over the Immigration System.
- Increasing the qualifying period for settlement to 15 years for those in the Skilled Worker and Health and Care routes in a role below RQF level 6 (this includes care workers and senior care workers).
- Introducing a “No Recourse to Public Funds” (NRPF) condition at settlement, aligning with existing visa conditions.
- Earned settlement criteria, requiring migrants to demonstrate sustained good conduct, contribution, and integration rather than automatic entitlement after a fixed period.
The considerations informing the redesign of settlement will be based on four core pillars, designed to ensure that applicants make a meaningful contribution to UK society and meet clear, measurable standards. These four core pillars will be: Integration, Contribution, Character and Residence.
3. What does ‘settlement’ mean and how is it changing?
- Settlement refers to a person’s right to live in the UK permanently without any immigration restrictions. It is also known as Indefinite Leave to Remain (ILR).
- The 2025 UK Immigration White Paper, Restoring Control over the Immigration System, introduced significant reforms to how migrants can settle in the UK.
- Settlement used to be granted, mainly based on a qualifying time in the UK. Migrants will now need to earn settlement by demonstrating sustained good conduct, contribution and integration.
- Currently, someone working here on a skilled migrant visa, can apply for settlement after 5 years of being here. The proposal is for this to increase to 10 years, and application will only be possible for those who:
- Have a clean criminal record
- Speak English to a high standard
- Make a measurable economic contribution
- Have no Debt in this country
- For people who are considered low-skilled/ low wage- including those who arrived on Health & Care visas, the settlement period is proposed to be 15 years (on the basis that this group represent significant fiscal costs to the UK, including high levels of dependents)
- Earlier settlement could be achieved for an outsized contribution to national life. The proposal describes examples of this such as high talent, high taxpayer, level of seniority in public services, and/or volunteered extensively in communities.
- Settlement will be quicker for spouses/dependents of British citizens, British nationals (overseas) from Hong Kong.
- It is proposed to delay settlement for those who contribute less to our public life. By this, the proposal describes people who:
- have claimed benefits
- have entered illegally
- There is a proposed 20yr settlement pathway for refugees (who will remain on core protection support).
- The Consultation is interested to hear specific views on settlement for:
- Children
- Members of armed forces
- Victims of certain crimes
- In addition to proposing changes to those who qualify for settlement, and the period that they will have to wait to settle, this consultation considers the rights provided to those given settled status. Specifically, there is a proposal that welfare benefits should not be available to those who have settled status but reserved for those with British citizenship.
- The proposed changes to settlement will apply to everyone in the country today who does not already have indefinite leave to remain.
- Those with settled status will retain this. Migrants who are here as part of the EU Settlement Scheme, the Windrush Scheme, or the pathway to settlement for children in care/care leavers are out of scope of this consultation.
4. Engaging in the consultation:
The government consultation is open until 12th February 2026 and you can participate here: Earned settlement - GOV.UK. The full detail of the consultation can be found on line, but in summary, the consultation focusses on three areas:
- increasing the baseline qualifying period for settlement to 10 years
- increasing the qualifying period for settlement to 15 years for those in the Skilled worker route in a role below RQF level 6 (equivalent to a bachelor’s degree), and
- implementing a No Recourse to Public Funds (NRPF) condition at Settlement.
The Home Office has committed to further engaging across government and with the health and care sector on the consultation and proposed changes and have said that they will provide further details on this in due course.
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UPDATE ON THE WINTER 25/26 FLU CAMPAIGN
Share UPDATE ON THE WINTER 25/26 FLU CAMPAIGN on Facebook Share UPDATE ON THE WINTER 25/26 FLU CAMPAIGN on Twitter Share UPDATE ON THE WINTER 25/26 FLU CAMPAIGN on Linkedin Email UPDATE ON THE WINTER 25/26 FLU CAMPAIGN linkAs you will be aware, the flu season has come several weeks early this winter, and for that reason, we believe that it is important to ensure that as many staff in the Adult Social Care sector, take up the offer of flu vaccination for this season, as quickly as possibly.
Please click link below to a letter with communications for the sector on the flu vaccine campaign for this season, including information on the vaccine from UKHSA, and information on eligibility and how to book a flu vaccine for your staff. Please ensure this is disseminated to all of your staff and colleagues.
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Community Options Sessions at Refresh Cafe
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Pop along to Refresh Café and chat with our Turning Point staff, and other community services to find out what support is available in our area.
Whether you are struggling with housing, finances, employment, substance use, or feeling isolated and a little bit lost, we can help link you in with the right service to meet your needs.
A hot meal and refreshments will be provided free of charge.
Join us at: Vintage Refresh Café, 131 Cowley Road, OX4 1JJ
Monday 24th November; 2-4pm
Monday 8th December; 2-4pm
Anna and the team at Refresh
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Important Safety Notice – Risks Associated with Hot Water Bottles
Share Important Safety Notice – Risks Associated with Hot Water Bottles on Facebook Share Important Safety Notice – Risks Associated with Hot Water Bottles on Twitter Share Important Safety Notice – Risks Associated with Hot Water Bottles on Linkedin Email Important Safety Notice – Risks Associated with Hot Water Bottles linkRecent safety reviews have identified significant risks associated with hot water bottles, including:
- Burn injuries caused by direct contact with skin or accidental leaks.
- Material degradation over time, which can lead to splitting or bursting.
- Incorrect filling practices, such as using boiling water or overfilling, increasing the risk of accidents.
To ensure the safety and wellbeing of those you support, it is crucial to have clear guidance in place to manage these risks when using hot water bottles. For more detailed information click RoSPA- Keeping safe as well as warm: How RoSPA is reducing the risk of burns from hot water bottles
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Practices prescribing bladder and bowel prescriptions: 03/11/2025
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Practice Name
Bucks
WESTONGROVE PARTNERSHIP
HP22 5LB, HP21 7TL, HP22 6LD
Bucks
DESBOROUGH SURGERY
HP11 2SD
Bucks
MILLBARN MEDICAL CENTRE
HP9 1TX
Bucks
SOUTHMEAD SURGERY
SL2 3ER
Bucks
IVER MEDICAL CENTRE
SL0 9NU
Bucks
TOWER HOUSE SURGERY
HP12 3AF
Bucks
OAKFIELD SURGERY
HP20 1LJ
Bucks
CARRINGTON HOUSE SURGERY
HP13 6SL
Bucks
BERRYCROFT SURGERY
HP18 1BB
Bucks
CRESSEX HEALTH CENTRE
HP12 3PP
Bucks
THE MARLOW MEDICAL GROUP (inc Cherrymead Surgery)
SL7 1DN, HP10 9XA, HP14 3ES, RG9 6RT
Berks West
LONG BARN LANE SURGERY
RG2 7SZ
Berks West
MILMAN ROAD SURGERY
RG2 0AR
Berks West
READING WALK-IN HEALTH CENTRE / BROAD STREET HEALTH CENTRE
RG1 7QA
Oxford
Woodlands Medical Centre
OX11 0BB, OX11 9QQ
Oxford
Montgomery House Surgery*
OX26 6HT
Oxford
19 Beaumont St (Beaumont Elms)
OX1 2NA, OX2 9JS
Oxford
Nuffield HC
OX18 6JQ
Oxford
Cogges Surgery
OX28 3FS
Oxford
Windrush Surgery (Banbury)
OX16 9SA
Oxford
Jericho Health Centre (Leaver)
OX2 6NW
Frimley
ASCOT MEDICAL CENTRE (K81655)
ASCOT PCN (U14074)
Frimley
BINFIELD SURGERY (K81060)
BRACKNELL AND DISTRICT PCN (U75847)
Frimley
RINGMEAD MEDICAL PRACTICE (K81030)
THE HEALTH TRIANGLE PCN (U89762)
Frimley
SOUTH MEADOW SURGERY (K81630)
WINDSOR PCN (U82487)
Frimley
UPPER GORDON ROAD SURGERY (H81075)
SURREY HEATH PCN (U67032)
From Monday 3rd of November all patients from the above practices will have their bladder and bowel products prescribed by the new service *excluding patients who currently obtain their prescriptions from the West Berkshire Continence service:
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Digital Ambassador Programme
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Calling all Adult Social Care staff in Buckinghamshire, Oxfordshire and Berkshire!
Become a Digital Ambassador and help lead the way in digital confidence and cyber safety No tech experience needed — just curiosity and a passion to make a difference!
Launch Webinar: Wed 5th Nov Time: 1–2 PM
Online (Teams/Zoom)
RSVP by: Tues 4th Nov
Cyber workshops
Train-the-Trainer sessions
CPD certificate
Peer learning & AI guidance
Tools, tips & support hub
Benefits for your organisation:
• Safer online practices
• Improved DSPT & NHSmail compliance
• A confident, cyber-aware workforce
Register yourself or nominate a colleague now:
Digital Ambassador Programme – Registration – Fill in form https://conta.cc/3LsUczk
Let’s build a safer, smarter care sector together!
Are you new to the Data Security and Protection Toolkit (DSPT) or haven’t yet published your entry?
We understand that starting your DSPT journey can feel overwhelming — but you’re not alone. That’s why the Oxfordshire Association of Care Providers is hosting a friendly, practical, and FREE in-person session designed to guide you step-by-step through the process.
Event Details
Date: Thursday, 27 November
Time: 10:30am – 2:30pm
Location: Dinton Activity Centre, Sandford Lane, Hurst RG10 0SU
Room: The classroom
Parking: Free on-site
Refreshments & Lunch: Provided
What You’ll Gain
- Step-by-step guidance tailored to your service
- One-to-one support from digital and cyber security specialists
- Dedicated time to work on your DSPT with expert help on hand
- Confidence-building support for first-time users
- Networking opportunities with other providers in your area
- Clarity on what’s required to meet data security standards
Whether you're just starting out or need a little extra help to get over the finish line, this session is designed to make the process easier, clearer, and more achievable.
Please bring your laptop so you can work directly on your DSPT during the session.
Reserve your spot today and take the first confident step toward publishing your DSPT. BOOK YOUR TICKET NOW
We look forward to supporting you!
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Information for Care Homes – New BOB ICB Appliance Management Service
Share Information for Care Homes – New BOB ICB Appliance Management Service on Facebook Share Information for Care Homes – New BOB ICB Appliance Management Service on Twitter Share Information for Care Homes – New BOB ICB Appliance Management Service on Linkedin Email Information for Care Homes – New BOB ICB Appliance Management Service link1. Care Hom2. CAREHOME Manager letter.docxes Resident letter.docxHCP Leaflet FINAL.pdfPt Leaflet FINAL.pdfUrology referral form FINAL.docx
Dear Care home colleagues,
Buckinghamshire Oxfordshire and Berkshire Integrated Commissioning Board (BOB ICB) have commissioned a prescribing service which transfers the prescribing from GP practices to a dedicated service run by Bullen Healthcare. The service will look after the prescribing of urology (catheter) and stoma products for people who are currently using products such as stoma pouches, stoma accessories, catheters (both long-term and intermittent) sheaths, leg and night bags and trans-anal irrigation products and associated ancillary products.
GP practice in the BOB ICB area will be transferring their patient list to the service in a staggered manner over the next couple of weeks and months to enable the service to onboard patients in a manageable way.
From Monday 6th October all patients from the following practices will have their stoma, catheter and trans anal irrigation products prescribed by the service *excluding patients who currently obtain their prescriptions from the West Berkshire Continence service:
Existing Appliance users
From Monday 6th October all patients from the following practices will have their bladder and bowel products prescribed by the service *excluding patients who currently obtain their prescriptions from the West Berkshire Continence service:
Bucks
BURNHAM HEALTH CENTRE
SL1 7DE
Bucks
THE HALL PRACTICE
SL9 9SX
Bucks
WHITEHILL SURGERY
HP19 8EN, HP19 8GG
Bucks
WYE VALLEY SURGERY
HP11 2TT
Bucks
THE MISBOURNE SURGERY
SL9 9RR
Bucks
ALLAN PRACTICE - CALCOT MEDICAL CENTRE
SL9 9SA
Bucks
STOKENCHURCH MEDICAL CENTRE
HP14 3SX
Bucks
WADDESDON SURGERY
HP18 0LY
Bucks
THE RIVERSIDE SURGERY
HP11 2RZ
Bucks
ASHCROFT SURGERY
Bucks
CHILTERN HOUSE MEDICAL CENTRE
HP13 5DN
Oxford
Windrush Medical Practice (Witney)
OX28 6JS
Oxford
Wallingford Medical Centre
OX10 9DU
Oxford
Chipping Norton Health Centre
OX7 5FA
Oxford
Hightown Surgery
OX16 9DB
Oxford
Newbury Street Practice
OX12 9BN
Oxford
Abingdon Surgery
OX14 3LB
Oxford
St Bartholomews & Hollow Way MP
OX4 1XB, OX4 2NB, OX3 0BP, OX1 4RP
Oxford
Hedena Health
OX3 9JA
Oxford
Donnington HC (Medical Partnership)
OX4 4DH
Oxford
Morland House Surgery
OX33 1DP
Oxford
Sonning Common HC
RG4 9SW
Oxford
Bell Surgery
RG9 2DR
Oxford
Oak Tree Health Centre
OX11 7GD
Oxford
Gosford Hill Medical Centre
OX5 2NS
Oxford
Long Furlong MC
OX14 1XR
Oxford
Cropredy
OX17 1FB
Oxford
Temple Cowley Health Centre
OX4 2HL
Oxford
St Clements Surgery
OX4 1JS
Oxford
OX1 3HL
Oxford
Malthouse Surgery
OX14 3JY
Berks West
UNIVERSITY MEDICAL CENTRE
RG2 7HE *
Berks West
EMMER GREEN SURGERY
RG4 8RA *
Berks West
BALMORE PARK SURGERY
RG4 7SS *
Berks West
TILEHURST VILLAGE SURGERY
RG31 5PP *
Berks West
WARGRAVE PRACTICE
RG10 8BP *
Berks West
BURDWOOD SURGERY
RG19 4YF *
Berks West
MELROSE SURGERY
RG1 5BS *
From Monday 6th October 2025 onwards, the Appliance Management Service will call your care home for patients registered at the above GP Practices to introduce the service, answer any questions, and confirm which appliances are needed by residents who use them. The service will continue to contact your care home each month to repeat this process, ensuring residents receive their appliances promptly and any issues are identified early.
If you any queries, please contact the service at prescriptionservice.bhg@nhs.net in the first instance.
We will write to you again with details of further practices who have transferred prescribing of these products to the new service.
All new patients discharged from hospitals in the Buckinghamshire, Oxfordshire and Berkshire West with these products will be discharged to the new service. If, however, a patient arrives from an out of area hospital, a referral form is attached to enable the care home to refer the patient to the service.
Please note that requests for all other prescription items (medicines, eye drops, inhalers etc) is not affected by this service and you should continue to order such items in the usual way.
Please find attached a range of information relating to the new Appliance Prescription Management Service
- Care Homes Resident letter
- CAREHOME Manager letter
- Patient leaflet
- Health Care Professionals leaflet – this is for yourself and dissemination to your colleagues, so they have some information about the service
- Referral Form for use by any nursing or care homes to register new patients to the service. It can be emailed through to prescriptionservice.bhg@nhs.net as the form is editable.
Best Regards
BOB ICB Medicines Optimisation Team
Anum Mahmood
Medicines Optimisation Pharmacist
Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
Usual working days: Tuesday to Friday (9am - 2.30pm)
E: anum.mahmood@nhs.net Web: bucksoxonberksw.icb.nhs.uk
M: 07595481748
Office address: Amersham Hospital, Whielden Street, Amersham HP7 0JD
Generic inbox bobicb.medicines@nhs.net
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Oxford Congestion Charge is being launched 29 October 2025
Share Oxford Congestion Charge is being launched 29 October 2025 on Facebook Share Oxford Congestion Charge is being launched 29 October 2025 on Twitter Share Oxford Congestion Charge is being launched 29 October 2025 on Linkedin Email Oxford Congestion Charge is being launched 29 October 2025 linkFrom 29 October 2025 if you drive a car you will need a permit to drive along the following roads:
Location Charging days Charging times Hythe Bridge Street Monday to Sunday 7am - 7pm St Cross Road Monday to Sunday 7am - 7pm St Clements Street Monday to Sunday 7am - 7pm Thames Street Monday to Sunday 7am - 7pm Marston Ferry Road Monday to Saturday 7am - 9am and 3pm - 6pm Hollow Way Monday to Saturday 7am - 9am and 3pm - 6pm
Without a permit you may be charged £5 per day.
All the details about the scheme and how to apply for permits right now can be found About the congestion charge | Oxfordshire County Council