Category #AgeWell   Show all

• Request a needs assessment (for professionals)

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  In the fast-paced world of healthcare, the exchange of accurate and detailed information is paramount to ensuring the highest quality of care for patients. However, recent observations have brought to light some inconsistencies in the completeness and clarity of key information section provided on the referral forms received by the council.

  Addressing this issue is crucial as it directly impacts our ability to provide prompt and efficient care to those who need it most. In instances where essential details are not clearly presented on referral forms, there is a potential for delays in processing, which can ultimately affect the quality of care provided to your clients.

  Therefore, in an effort to streamline our processes and ensure that every patient receives the care they deserve in a timely manner, we kindly request the cooperation of all referring parties. Before submitting referral forms, we ask that you take a moment to review and ensure that all key information is clearly and accurately documented.

  This includes but is not limited to detailed information and the primary issue for which the client is seeking care. By providing this information in a clear and concise manner, you will greatly assist us in expediting the referral process and facilitating seamless coordination of care for your clients.

  Improving the clarity and completeness of referral forms is not only beneficial for our facility but also for the community we serve. It ensures that their needs are properly addressed and that they receive the best possible care without unnecessary delays.

  We sincerely appreciate your attention to this matter and your cooperation in enhancing the clarity of referral forms. Together, we can work towards improving the efficiency and effectiveness of our system, ultimately benefiting those who rely on our service for their well being.

  Thank you for your continued support and dedication to providing quality care to your clients.

• Care Homes Survey

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  Information for 'self-funders' in care homes

  We want the people of Oxfordshire to live well in their community, remaining fit and healthy for as long as possible. This is the vision within the Oxfordshire Way. This means that we want people to receive the right level of support for their needs. We do this by improving access to information that informs on people’s decision making to allow them to make the right choices, particularly when their needs are not being met by social care services. To make this really effective we need your help as care home managers.

  We want to know what information you routinely ask of people entering your home as a resident and also what information you give to residents who may be approaching the £23,250 threshold for ASC funding. Please fill in the survey linked below

  https://letstalk.oxfordshire.gov.uk/embeds/projects/27235/survey-tools/32722

• Time to Talk Day

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  Time to Talk Day is the nation’s biggest mental health conversation. Happening every year, it’s a day for friends, families, communities, and workplaces to come together to talk, listen and change lives.

  Time to Talk Day 2024 will take place 1 February 2024. It’s run by Mind and Rethink Mental Illness and is being delivered in partnership with Co-op for the third year running.

  The more conversations we have, the better life is for everyone. Talking about mental health isn’t always easy and sometimes it’s even harder to say how you really feel. But a conversation has the power to change lives.

  Time to Talk Day is the perfect opportunity to start a conversation about mental health.

  Have a look at these activities to do with your teams on time to talk day.

• Vaccine training for frontline staff

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  The Buckinghamshire, Oxfordshire, and Berkshire West (BOB) Personalised Care Training team have launched a free, interactive training session to build discussion skills around vaccine hesitancy: Let’s Talk About Vaccines.

  The training explores the issues, myths and barriers around vaccine hesitancy, providing attendees with the techniques and approaches to help people make informed choices.

  Our Head of Ill Health Prevention, Alicia Siraj, has written an inspiring blog on the importance of this training, including attendees’ feedback (on the webpage link below).

  https://www.bucksoxonberksw.icb.nhs.uk/your-health/personalised-care-training/lets-talk-about-vaccines-training/

  The next five available dates are:

  Wed 3 Jan 09:30-12:00

  Thu 4 Jan 13:00-15:30

  Mon 8 Jan 09:30-12:00

  Thu 11 Jan 13:00-15:30

  Wed 17 Jan 09:30-12:00

  Other dates are available on the link above.

• Upcoming workshops and courses from Skills for Care (Values Based approaches)

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  We have some upcoming courses and workshops that may be of interest to you. Please see below for information and bookings.

  Values Based Approaches - workshops funded by Oxfordshire CC – last chance to attend this year!

  To book click this link: https://events.skillsforcare.org.uk/vbr24oxfordcc

  Values Based Interviewing: 16th January 2024, 10-3.30pm

  Valuable conversations: 7th February 2024, 10-3.45pm

  These will all be virtual - on zoom. There are 2 workshops covering different aspects of Values Based Approaches to Recruitment and Retention and these are aimed at managers and others responsible for recruiting. You can choose to attend both workshops, or just 1. For Values based interviewing we suggest that it is best practice that at least 2 colleagues are trained in each organisation. So if you do not have colleagues who are already trained then you may decide to submit 2 applications for 2 staff. The workshops will cover the following. The approaches in values based interviewing can be used for all recruitment including overseas recruitment.

  
  

  Skills for care: Free recruitment workshop in the South East

  Our popular Safe & Fair recruitment workshops are back on the road! Are you an employer looking to expand your talent pool? Did you know there’s a wealth of potential talent who can often be looked over due to making mistakes in their past? This free, in-person workshop will help you understand your rights and responsibilities when handling criminal records. It will help you increase your knowledge and build confidence when dealing with criminal records, whilst breaking down barriers to employment and taking your safeguarding responsibilities seriously.

  Spaces are limited, book your place now: Wednesday 17 January 2024, 09:30 -16:30, Holiday Inn Gatwick North: https://bit.ly/SAFcrawley

  I'm a technophobe, get me out of here - taking the fear out of digital for social care managers – watch the recording now

  If you missed it - This Skills for Care webinar provided registered managers with support and practical information that can help get them started on their digital journey. Our aim is to help everyone embrace technology and plan their digital journey, one step at a time. We were joined by a panel of registered managers who discussed their experiences and shared their top tips. Digital, data and technology (skillsforcare.org.uk)

  Let’s Talk About Vaccines – free workshops

  The BOB ICB Personalised Care Training team have launched a free, interactive training session to build discussion skills around vaccine hesitancy. This training is useful for staff because:

  • Staff can get ready for winter by learning how to start conversations about the importance of flu, and other, vaccinations.
  • Talking about vaccinations will increase uptake, improve population health, and reduce demand for services.
  • Staff will build their confidence, skills and knowledge for having vaccination conversations, learning techniques and approaches to help people make informed choices.

  This training uses approaches from:

  • Making Every Contact Count (MECC)

  • Shared Decision Making

  • Motivational Interviewin

  Upcoming training dates:

  December

  Mon 4th Dec 23 0930 – 1200hrs

  Tue 12th Dec 23 0930 – 1200hrs

  Wed 13th Dec 23 0930 – 1200hrs

  Thu 14th Dec 23 1300 – 1530hrs

  Fri 15th Dec 23 0930 – 1200hrs

  January

  Wed 3rd Jan 24 0930 – 1200hrs

  Thu 4th Jan 24 1300 – 1530hrs

  Mon 8th Jan 24 0930 – 1200hrs

  Thu 11th Jan 24 1300 – 1530hrs

  Evening sessions

  Wed 6th Dec 23 1730 – 2000hrs

  To book your place email: bobicb.personalisedcaretraining@nhs.net

  Exclusive Skills for Care registered manager members webinar | Overview of audits for different service types

  Thursday 22 February 2024 | 14:00 – 15:00 | Zoom

  In partnership with Quality Compliance Systems (QCS), join us at our first-ever joint webinar, exclusively available for registered manager members.

  We will provide an overview of audits for different service types, how audits are used most effectively, and the range of support and practical advice available for social care providers from Skills for Care and QCS. You’ll also learn how effective auditing helps you demonstrate high-quality, safe, and person-centred care, good governance, and continuous improvement.

  With the roll-out of the CQC’s new Single Assessment Framework, audits will become more important for social care providers in demonstrating how they keep people who draw on care and support safe, develop a cycle of continuous improvement, and have good governance in place in their service.

  This is an exclusive webinar for registered manager members only.

  Register here - https://sfca.re/3SWwsFB

  If you are not a registered manager member and would like to join, please visit here - https://sfca.re/3GfMyTj

• DHSC Submission- Information Regarding Providers at risk

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  Section 277A of the Health and Care Act 2022 – enables the Secretary of State to require regulated providers of Adult Social Care to provide information relating to:

  • themselves
  • their activities in connection with provision of ASC in England
  • persons to whom they have provided such care.

  The Adult Social Care Information (Enforcement) Regulations 2022 came into force on 1st December 2022. It requires all ASC providers, regulated by the CQC, to update the mandated collection in the Capacity Tracker.

  The reporting windows are between the 8th & 14th day of each month - or next working day if the 14th is a weekend or public holiday.

  Frequently Asked Questions is accessible here.

  Provider training & awareness sessions are available here

  • These sessions are to help guide providers through the information requests, update methods and reports – they are informal events that offer providers the opportunity to raise any questions or seek clarification.

  Important Reminders

  • Multiple CT Registered Users recommended – to ensure sufficient cover during periods of absence. To register for a CT account, simply click on: https://capacitytracker.com/register
  • Going Abroad - users are reminded that CT is not accessible outside the UK.
  • Active providers with 0 service users or 0 staff – providers are required to submit a return, including a 'nil' return where services may not yet have commenced, ceased or are in the process of being updated with CQC.
  • Active dual-registered providers that offer both home care and residential care – submissions are required for both services, including a 'nil' return if services are not being delivered. It is essential that providers ensure their CQC registration is up to date and that CQC are informed at the earliest opportunity if services are closed.
  • For access and system guidance queries - please contact the Support Centre see details below.
  • Change of staff - It is recommended that updating Capacity Tracker is included within providers staff leaver/new starter process with user accounts closed & new user registrations in place. This will ensure that you continue to receive important communications issued via Capacity Tracker and remain up to date with the information submissions.
  • Any changes to provider regulated services/specialisms/bed capacity – Capacity Tracker uses CQC information. Until the CQC information is updated, it is essential the providers make CQC aware of any changes at the earliest opportunity and data submissions are maintained by completing a ‘nil return’, until the CQC information has been updated.
  • Providers that are closing down/no longer active/changing registration or ownership - please notify CQC directly to de-register, see contact information below. It is essential data submissions are maintained by completing a ‘nil return’, until the CQC information has been updated.
  • If you receive an enforcement notice from the DHSC partners, NHS BSA – it's important that providers who receive an enforcement notice to respond directly to the NHS BSA, see contact details below. We remain committed to supporting providers to be compliant with the ASC Information (Enforcement) Regulations 2022 and can ensure the appropriate support and guidance is in place.

  Contact Information:

  • For system support and guidance - please contact NECS Capacity Tracker Support Centre - 0191 691 3729 or necsu.capacitytracker@nhs.net
  • They are open Monday to Friday from 8am to 5pm, excluding public holidays)
  • Changing registration, closing, change of ownership – please contact the CQC - T: 03000 616161, E: enquiries@cqc.org.uk, CQC Provider Portal (They are open Monday to Friday from 8.30am to 5.30pm, excluding public holidays)
  • If you receive an enforcement notice – please contact the NHS Business Services Authority Enforcement Team (NHSBSA) – T: 0300 330 2088 E: enforcement@nhsbsa.nhs.uk (They are open Monday to Friday from 8.30am to 4.30pm)

• Workforce: Values Based Approaches

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  Values Based Approaches workshops - funded by Oxfordshire CC

  Don't miss the last chance to attend this year!

  To book click this link: https://events.skillsforcare.org.uk/vbr24oxfordcc

  • Values Based Interviewing: 16th January 2024, 10-3.30pm
  • Valuable conversations: 7th February 2024, 10-3.45pm

  The workshops will all be virtual - on zoom.

  There are 2 workshops covering different aspects of Values Based Approaches to Recruitment and Retention and these are aimed at managers and others responsible for recruiting. You can choose to attend both workshops, or just 1.

  For Values based interviewing we suggest that it is best practice that at least 2 colleagues are trained in each organisation. So if you do not have colleagues who are already trained then you may decide to submit 2 applications for 2 staff.

  The workshops will cover the following. The approaches in values based interviewing can be used for all recruitment including overseas recruitment.

  

  
  

• Drop-in Bitesize learning Sessions this Winter

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  Dear Colleague,

  This year, as part of the BOB ICS Care Home and PEoLC winter planning, we are hosting a series of open mic sessions on a range of topics relevant to care homes and social care colleagues. These sessions will be recorded, so should you not be able to attend, we will send out the link to rewatch.

  The upcoming event details are as follows:

  Date	Event	Info	How to join:
  Tuesday 28th November 2023 Time: 10:00 -12:00 Via MS Teams	BOB ICS Palliative and End of Life Care: All age essential symptom control and anticipatory medication workshop	This session will be an all-age essential symptom control and anticipatory medication, which includes topics such as Pain, Nausea and Vomiting and EOL symptoms and BOB anticipatory medication for Adults and Children. This session will be open to all colleagues across BOB.	Microsoft Teams meeting Join on your computer, mobile app, or room device. Click here to join the meeting
  Monday 4th December 2023 Time: 14:00 - 14:45 Via MS Teams	BOB ICS Infection, Prevention and Control: C.diff and Norovirus	This webinar aims to support the care home staff to improve the diagnosis and management of C. diff and Norovirus Infection or Outbreak of the resident living in care homes.	Microsoft Teams meeting Please click below to join the webinar Click here to join the meeting
  Wednesday 13th December 2023 Time: 13:30- 14:00 Via MS Teams	BOB ICS Care Home ‘open mic’: Wound Care and Pressure Ulcers	This session will be for information sharing and best practice for managing wound care and pressure ulcers.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 20th December 2023 Time: 13:30 - 14:00 Via MS Teams	BOB ICS Care Home ‘open mic’: Falls	This session will be for information sharing and best practice for Falls.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 3rd January 2024 Time: 13:30 -14:15 Via MS Teams	IPC Multi Drug Resistant Organisms (MDROs) including CPE	This webinar aims to support the care home staff to improve the diagnosis and management of MDROs in residents living in care homes	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 10th January 2024 Time: 13:30 -14:00 Via MS Teams	BOB ICS Care Home ‘open mic’: Dementia and Challenging Behaviours	This session will be for information sharing and best practice for managing patients with dementia and challenging behaviours.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Thursday 18th January 2024 Time: 13:30 - 14:00 Via MS Teams	BOB ICS Care Home ‘open mic’: Recognising Dying	This session will be for information sharing and best practice for recognising dying.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 24th January 2024 Time: 14:00-16:00 Via MS Teams	BOB ICS Palliative and End of Life Care: Early identification, personalised care and support planning including ReSPECT workshop	Further information to be confirmed	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 31st January 2024 Time: 13:30 -14:00 Via MS Teams	BOB ICS Care Home and PEoLC ‘open mic’: Maximising the benefits of a ReSPECT Discussion	This session is to provide information on how to identify someone who is dying, what early identifiable factors to look out for and what to do.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 7th February 2024 Time: 13:30 -14:00 Via MS Teams	BOB ICS Care Home ‘open mic’: Patient Safety and Incident Response Framework (PSIRF)	This session is to provide Care Homes and Social Care information on the Patient Safety and Incident Response Framework (PSIRF) and how this applies to them.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting
  Wednesday 14th February 2024 Time: 13:30 -14:15 Via MS Teams	IPC MRSA Decolonisation protocols and consequences of non-compliance	This webinar aims to support the care home staff to improve the diagnosis and management of MRSA positive residents living in care homes.	Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting

  Please note: You do not need to sign up or register beforehand, just join via links above.

  Any queries, please do not hesitate to contact us via bobicb-bw.bob-carehome@nhs.net.

  Many Thanks

  The BOB ICB Care Home Team

  BOB ICB Care Home Team

  Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

  Generic Email: bobicb-bw.bob-carehome@nhs.net

  Web: bucksoxonberksw.icb.nhs.uk

• Digital Transformation Funding Extension | Action Needed Now

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  The digital transformation funding opportunity has now been extended to support you to transition from paper to Digital Social Care Records (DSCR).

  One-off grant payments are available to providers who fulfil the following criteria:

  • Adult social care provider
  • CQC registered
  • Located and registered within BOB ICB’s footprint. You can use this link to see if you are within the footprint Find your ICS and Partners - National Care Forum
  • Moving from paper care records to digital care records
  • Implementing a system from the assured supplier list before April 2024 Assured Supplier List
  • Retrospective grant funding for a system already purchased (Post April 2022) is also available

  Next steps

  In order to register your interest, please complete the Expression of Interest form (EOI) attached to this email and email it to disc.enquiries@channel3consulting.co.uk.

  We need Expression of Interest forms submitted to us as soon as possible. The funding pot is finite but we do not want you to miss out on this opportunity. The Expression of interest form can be found here.

  You will be fully supported through the grant fund application process. If you would like any assistance with completing the paperwork, please email disc.enquiries@channel3consulting.co.uk and we can set up a convenient time to assist you.

  Many thanks,

  Jeannie Brown

  Senior Digital Delivery Lead

  Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

• Workforce: Skills for Care Adult Social Care Workforce Data Set (ASC-WDS) Demo

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  Skills for Care: Adult Social Care Workforce Data Set (ASC-WDS) demo & Workforce Development Funding information session - your questions answered!

  Wednesday 10^th January 3-4pm on MS Teams

  The Adult Social Care Workforce Data Set (ASC-WDS) helps providers to manage their workforce data and provides crucial intelligence to key decision makers such as Government, DHSC, CQC and local authorities. It also gives employers access to safe and free management of staff and training records and the ability to benchmark your workplace against similar providers.

  The Workforce Development Fund supports the provision of high-quality care and the continuing professional development (CPD) of staff across the adult social care sector by providing a contribution towards the costs of vocational learning. The fund allows you to claim back money towards the costs of paid staff completing a broad range of adult social care qualifications, learning programmes and digital learning modules.

  If you are interested to know more about ASC-WDS, are planning to update your account, haven’t looked at it for a while or want to claim Workforce Development Funding and meet the eligibility criteria this is the session for you! Come along to have a live guided tour and hear all about the many benefits and ask any questions. The session will be hosted by Rachel Reid, Marianne Davis Skills for Care locality Managers in Surrey, Berkshire, Oxfordshire and Buckinghamshire and Liz Bailey Workforce Development Funding local lead.

  This is a local session for providers across the Berks, Ox, Bucks and Surrey area.

  To book your place please email: rachel.reid@skillsforcare.org.uk