Update on CareFind.com
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Dear Colleague, In October 2024 Capacity Tracker launched CareFind.com - a free, impartial website that helps families find the right adult social care at the right time, in the right place. Currently, it supports care home providers and receives over 125,000 public searches each week. CareFind.com was developed by NECS, a trusted NHS organisation with a strong track record in delivering resilient digital solutions for health and social care. It is supported by the Department of Health and Social Care (DHSC) and NHS England as part of a national strategy to improve transparency, data quality, and public trust. Coming Soon As part of our agreed product roadmap, home care (domiciliary care) providers will soon be added to CareFind. We need to reach a minimum threshold of providers before launch, to ensure the website delivers meaningful choice and value for users. This process began six weeks ago, and based on current engagement levels, we anticipate launching to the public in January 2026. Why This Matters
How Local Authorities and Integrated Care Boards (ICBs) Can Help To help us reach the minimum threshold of provider profiles required to launch CareFind for home care, we are asking for your support in sharing communications with your colleagues and providers. This will encourage uptake within your region and ensure that CareFind delivers meaningful choice and value for users. Our ask of Local Authorities and ICBs is to:
To promote CareFind and improve public access, Local Authorities, ICBs, and partner organisations have been invited to display the CareFind logo and link on their websites. This collaborative approach aims to raise awareness of CareFind as a trusted resource for finding and comparing care services, supporting both providers and the public with accurate, timely information. Please email necsu.ctengagement@nhs.net to request more information. Provider Action Required Home care providers should update their profiles via Capacity Tracker now to ensure their services are visible when the feature goes live. Provider Support Available
Content for Sharing:
CareFind.com is expanding to include home care providers. This update gives families more choice and helps them make confident care decisions. Home care providers can now update their profiles through Capacity Tracker to ensure they’re visible when the new feature goes live. Log in to your Capacity Tracker account today to access training materials and videos to help you get started.
CareFind.com is adding home care. Soon, families will be able to search for care homes and home care providers—all in one place. Providers: update your profiles now via Capacity Tracker to make sure you’re ready. Training materials and videos are available to help you get started. Your support will help families access the right care more easily - please share this update and invite us to your next forum so we can make a real difference together. With kind regards, |
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