Important - Provider Temp Variation Information

My name is Marcia Bowden (Adult Social Care Service Improvement Officer). I am getting in touch with you today to inform you that Oxfordshire’s Adult Social Care (ASC) Teams are due to go live with a new Planned Temporary Variation Form on the 21st October 2024.

What is a planned temporary variation?

Providers are only able to request planned temporary increases/decreases to care packages. A planned variation to care is when the provider knows, ahead of time, that the person will need some additional / less support. For instance, the informal carer is going into hospital for one night on X date and therefore additional support is required for that person to cover that night.

Providers can request a temporary variation to a persons care ranging from one visit up to a maximum of two weeks at a time. If it is an exceptional circumstance/situation and the variation to care needs to be for longer than two weeks, you must discuss this with the ASC worker at the time of your call, making it clear why longer than two weeks is required.

What does this new form mean for you as a provider?

This new form doesn’t change what you need to do as a provider with regards to planned temporary variations. If you identify a situation where a person requires more or less care, you must get in touch with Adult Social Care as soon as possible to make them aware of the planned change, we can’t accept changes to home care provisions retrospectively.

Once you have made the call to the relevant ASC Team to discuss the change required, the ASC worker will complete the new Planned Temporary Variation form on our recording system and send it for approval by the relevant ASC Manager (if appliable). Once approved, the ASC worker will send a PDF copy of the form to you for your records. Our Payments and Systems Data Team will send you the necessary contractual paperwork once the additional provision has been added to our recording system.

What do we need from you?

As mentioned above, temporary variations are planned a head of time, so please contact us as soon as possible to discuss any changes required to the person’s care package, whether that’s for an increase or a decrease.

Please also don’t forget to inform us as soon as possible if the person has gone into hospital as well, as we can ensure that our records and information are kept up to date.

Should you have any questions regarding this new form or process, please do not hesitate to contact me directly.

Kind regards

Marcia Bowden

Service Improvement Officer

Adult Social Care Service Improvement Team

Mobile: 07785762259

Email: marcia.bowden@oxfordshire.gov.uk

8 Oxfordshire’s Adult Social Care Information and Advice Hub (Public Portal) Portal Home (oxfordshire.gov.uk)

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