Customer Experience

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We are developing a new customer experience strategy for Oxfordshire County Council, with a clear goal of putting you, our customers at the heart of our service delivery.

Whether you’re:

  • Applying for a parking permit,

  • Registering a birth, marriage or death,

  • Accessing adult or children’s social care,

  • Visiting a local library,

  • Or using any other of our wide range of services.

We want to provide you with the best possible experience.

Have your say

To share your views and help shape the new strategy, click on the questions shown under 'Ideas' below. Here you can: share your feedback and just like social media, react to and comment on feedback from others.

If you prefer, you can choose to answer the questions privately by clicking the 'Survey' button below.

For more information, please read the customer experience strategy document on the right hand side of this page.


We are developing a new customer experience strategy for Oxfordshire County Council, with a clear goal of putting you, our customers at the heart of our service delivery.

Whether you’re:

  • Applying for a parking permit,

  • Registering a birth, marriage or death,

  • Accessing adult or children’s social care,

  • Visiting a local library,

  • Or using any other of our wide range of services.

We want to provide you with the best possible experience.

Have your say

To share your views and help shape the new strategy, click on the questions shown under 'Ideas' below. Here you can: share your feedback and just like social media, react to and comment on feedback from others.

If you prefer, you can choose to answer the questions privately by clicking the 'Survey' button below.

For more information, please read the customer experience strategy document on the right hand side of this page.