FAQs
General questions
St Cross Road, central Oxford
Thames Street, central Oxford
Hythe Bridge Street, central Oxford
St Clement’s Street, east Oxford
Marston Ferry Road, Marston
Hollow Way, Cowley
What is the temporary congestion charge?
It’s a system of six congestion charge locations in Oxford. The charge would apply only to cars.
The proposed temporary congestion charge would be a way to reduce traffic in Oxford while Botley Road remains closed, and we are unable to implement the traffic filters trial.
The scheme would replicate the traffic filters scheme in all aspects except that cars without a permit would have the option to pay a daily charge.
The charge would be payable only once per day, regardless of how many times you passed through a congestion charge location. Cars with a permit would be able to pass through without paying the charge.
All other vehicles would be exempt and be able to pass through the congestion charge locations for free at all times.
The permits for car drivers would be the same as for the trial traffic filters, with two additional, temporary central Oxford residents and commuters’ permits (see below).
Like with the traffic filters, the temporary congestion charge scheme would be enforced by automatic number plate recognition (ANPR) cameras. Advance warning signs and traffic signs would indicate the congestion charging locations.
Where would the temporary congestion charge locations be?
The temporary congestion charge locations would be the same points on six roads in the city as the six trial traffic filters will be:
What time would the congestion charge be in force?
The congestion charge locations and timings would be same as the trial traffic filters.
Charge location | Charge days | Charge times |
Hythe Bridge Street | Monday to Sunday | 7am-7pm |
St Cross Road | Monday to Sunday | 7am-7pm |
St Clement’s Street | Monday to Sunday | 7am-7pm |
Thames Street | Monday to Sunday | 7am-7pm |
Marston Ferry Road | Monday to Saturday | 7-9am and 3-6pm |
Hollow Way | Monday to Saturday | 7-9am and 3-6pm |
How much would the charge be?
The proposed daily charge is £5.
The charge would be payable only once per day, and only by car drivers without a permit. You would be able to drive through multiple charge locations per day, or any one location multiple times per day.
When is the scheme expected to start?
Subject to cabinet approval following consultation, the scheme could start in autumn 2025.
How long would the scheme be in place?
We’re proposing this scheme because the ongoing closure of Botley Road means we can’t yet implement our traffic filters trial. After Botley Road reopens, expected to be end of August 2026, we should be able to introduce the traffic filters trial, but this may not happen immediately.
If approved, the temporary congestion charge scheme would be in place for no longer than two years.
I don’t qualify for a permit. Will I still be able to reach all parts of the city by car without paying a charge?
In most cases, yes. The congestion charge would apply only to cars passing through a point on the road. The points would be exactly the same as the planned traffic filter points.
The St Cross Road, St Clement's Street, Hollow Way and Marston Ferry Road charging locations can all be avoided by taking a different route.
This means most of the city would remain accessible for free at all times for cars without a permit, except an area of the city centre known as the “central permit area” - zoom in to the purple area on the map. This area would only be accessible by passing through a congestion charge location (either Hythe Bridge or Thames Street) due to the continued closure of the Botley Road to motorised traffic. Free permits are being proposed for residents, their visitors and commuters in this area. ‘Commuter’ means people whose workplace parking is located in the “central permit area”.
Would electric cars be exempt?
No. Just like with the traffic filters trial, the purpose of this temporary charging scheme would be to reduce traffic by lowering the number of car journeys. No cars would be automatically exempt, even if they are electric. All other vehicles however would be automatically exempt, just like in the planned traffic filters trial.
How would this scheme work with the zero emission zone?
The two schemes would be independent from each other.
The zero emission zone (ZEZ) is a small area in the city centre where all petrol and diesel vehicles, including hybrids, incur a daily charge if they are driven in the zone between 7am and 7pm unless they have a 100 per cent discount or exemption. Fully electric vehicles can drive for free in the ZEZ.
The temporary congestion charge would apply to all cars, but only cars without a permit.
If you drove into the city centre through a congestion charge location without a permit during the charging hours, you would need to pay the daily charge of £5. If your journey involves driving in the ZEZ in a petrol or diesel vehicle you’d also need to pay the ZEZ charge.
Questions about permits
How can I get an exemption or a permit?
Any vehicle that is not a car will be automatically exempt from the temporary congestion charge and will not need to apply for a permit. There will be no charge to pay for these vehicles.
If a vehicle looks like a car, it is usually classed as one by the DVLA. However, if in any doubt, the DVLA’s vehicle checker can be used. If the “Vehicle type approval” in the DVLA checker is “M1” the vehicle is a car and will need a permit to pass through the congestion charge location without paying a charge. If the vehicle type in the DVLA checker is anything other than ‘M1’, no permit is required. If it’s blank, you (or the registered keeper, if that’s not you) will need to check the vehicle’s V5C document. Note that motorhomes are often classed as M1, and would need to pay the charge.
A full list of permits and details about who is eligible are available under Documents on this site.
Don’t forget though, that even if you are not eligible for a permit to drive your car through a charge location for free, you can still drive through by paying the £5 daily charge (and this charge means you can also drive through the other charge locations as many times as you want on the same day). Or (in most cases) you can get to your destination by car by taking a different route avoiding the charge locations.
How would I get a permit?
You would be able to apply for and manage your permit online. For people unable to apply online, help will be available by telephone through our Customer Service Centre.
You will need to provide evidence of your eligibility, for example, proof of address, holding a Blue Badge, or working as a health or care worker.
How much would the permit cost?
Nothing. The permits would be free just like permits in the planned traffic filters trial.
If I used up all my residents’ day passes, would I then need to pay the daily charge?
If you used up all your day passes, you could either pay the £5 charge or take an alternative route, where available. Residents in the Oxford permit area would have 100 day passes per year and residents in the Oxfordshire permit area would have 25 day passes per year, just like in the planned traffic filters trial.
It should be noted that almost everywhere in Oxford would still remain accessible by car even without a permit and without paying the charge. The exemption to this would be the proposed temporary central Oxford permit area.
Would the day passes last till midnight on the day used or until 24 hours after they were activated?
A day pass would be for one calendar day, from midnight to midnight, just like in the planned traffic filters trial.
How long would the residents’ permits be valid for?
The residents’ permits would be valid for 12 months (or until the scheme ends). The start date would be the date the application is approved, and the permit would expire 1 year on from then, subject to the scheme still being in operation.
During the early registration period, the start date of the permit would default to the start date of the temporary congestion charging points so that the applicant would get a full year from when the scheme commences. After that, the system would be changed so that the start date will be the permit approval date.
Will there be permits for the area that can only be accessed via the Thames Street or Hythe Bridge Street congestion charge locations while Botley Road is closed?
We are proposing a temporary central Oxford permit area - zoom in to the purple area on the map. Unlimited day passes would be available for residents’ own vehicles, along with 50 visitor day passes per year for their visitors. Regular users of workplace parking in this area would also be eligible for a permit (a letter from the employer confirming eligibility will be required). The permit would allow for free access through all six charging locations as long as the scheme is in place.
Other drivers accessing this area by car would need to pay the daily charge of £5 when driving through the charge locations unless they had another type of valid permit.
How would I know how may resident day passes I have left?
You would be able to view this on your online account. If you are unable to check online, you would be able to contact our customer service centre.
What would happen to my permit to drive through the congestion charge locations for free when the traffic filters trial begins?
Once the temporary congestion charge scheme ends and traffic filters trial begins, residents and other permit holders would be able to apply for a traffic filter permit. We intend to make this as quick and easy as possible: you’d be able to use your existing account and would not need to re-upload the proofs of your eligibility for a permit.
Residents’ permit ‘counter’ would revert to the full number of day passes and the start date of the permit would be the start date of the traffic filters trial.
Questions about benefits and impacts
where a suspension is requested by an emergency service as part of their response to an incident; or
where the enforcement of the charge would cut an area off from the wider road network (for example, when there is a temporary road closure close to one of the charge locations); or
where a special planned event with suitable legal order is in place.
What traffic modelling has been carried out for this project?
Traffic modelling and income forecast has been carried out for the scheme – the report is available under Documents on this site.
What are the expected impacts on traffic if the scheme goes ahead?
Traffic modelling for the temporary congestion charge forecasts a 20 per cent reduction in the city centre and around a 50 per cent reduction on Hollow Way and Marston Ferry Road.
How is the scheme expected to affect people with disabilities or caring duties?
An equalities impact assessment (EIA) has been carried out for the proposals.
Permits to drive through the congestion charge location without a charge would be available for Blue Badge holders, carers and many other groups, just like in the planned traffic filters trial. See all permits under Documents.
How would this scheme affect health care and social care workers?
We would expect health and care workers as well as non-professional carers to benefit from faster and more convenient journeys, thanks to reduced congestion.
Permits to travel for free through the congestion charge locations would be available for professional or voluntary community health and care workers and for non-professional carers, just like in the traffic filters trial.
I am a mobile trader – how would this scheme affect me?
We would expect you to benefit from the reduced traffic congestion with faster journeys to your customers and faster deliveries. Vans would be exempt from the temporary congestion charge, and there would be permits for both personal cars and business cars used as goods vehicles. This permit would allow for collecting, delivering or carrying goods, tools or equipment needed to carry out work for the business in question.
How have you considered the impacts on businesses?
The impacts are expected to be similar to traffic filters – i.e. positive overall. You can see more details in the Business Impact Assessment under Documents on this site.
The purpose of the temporary congestion charge scheme it is to reduce traffic congestion which negatively impacts businesses and services in Oxford.
Commercial vehicles, including vans and heavy goods vehicles, would be exempt from the congestion charge.
Businesses that undertake deliveries or are reliant on deliveries should benefit due to the reduction in traffic and improved journey times experienced by commercial vehicles.
Improved and discounted bus services would benefit bus users and bus operators.
Most visitors to Oxford city centre don’t come by car, but those who do, should benefit from reduced congestion. No route in Oxford would be prohibited for cars; people could either use a permit, pay the £5 charge or take an alternative route.
What would this scheme mean for accessing car parks at Westgate, the rail station, Oxpens or Worcester Street?
Unless you have a permit, you would need to pay the £5 daily charge to access these car parks if you were driving a car. All other vehicles would be automatically exempt, just like from the trial traffic filters.
If there were an incident on the ring road or elsewhere in the city, would you forfeit the congestion charge to all cars to mitigate the impact?
Decisions about suspending the congestion charge in any given location would be made by the Network Management team at Oxfordshire County Council. The charge would only be suspended in exceptional circumstances. Conditions where the charge could be suspended are:
Questions about funding and income
free or discounted parking at park and ride sites
improvements to bus services
improvements to bus stops, cycle parking and transport interchanges
bus priority and/or active travel infrastructure
bus and P&R fare reductions
support for sustainable commuting
support for sustainable home-to-school transport
traffic/parking/loading management schemes
public realm improvements
How much is the project going to cost?
The estimated cost for the scheme is £496,906.
Where is funding coming from for this project?
The project is funded from the council’s own capital programme, using funding set aside for congestion relief schemes in the 2025/26 budget.
How much money are you expecting the congestion charge would make?
There are significant uncertainties in the income forecast, but net income after operating costs could total £3.5m - £4m per year.
The primary purpose of the scheme is however to ease traffic congestion while Botley Road is closed, while we are unable to start the traffic filters trial.
Where would the income go?
Income generated by the temporary congestion charge would be used to cover the set-up and operating costs of the scheme. Any surplus income would be used to deliver transport improvements for people travelling into and around Oxford, including:
Questions about reasons for this proposal
reduce traffic
make bus journeys faster and more reliable
allow for new and improved bus routes
make walking and cycling safer
reduce local air pollution
improve the health and wellbeing of our communities.
Localised improvements: we’re progressing a number of these and have already implemented some changes, such as a new bus lane in St Clement's Street. However, while very worthwhile, smaller schemes will not have a significant citywide benefit.
Expanding the zero emission zone while we await the trial traffic filters: this isn’t possible in the short-term as it requires new infrastructure and systems which are not yet in place (and wouldn’t be in place before Botley Road reopens). A wider ZEZ would deliver benefits for the city centre but could worsen congestion on outer routes if implemented without the traffic filters in place.
Why are you proposing the temporary congestion charge?
The Botley Road closure has caused significant disruption, both to the transport network and to our transport improvement programme. The purpose of the temporary congestion charge locations is to reduce traffic in Oxford while Botley Road is closed, and while we are unable to start the traffic filters trial.
The strategic objectives of this temporary scheme are the same as for traffic filters. The scheme aims to:
Why can’t we just wait until Botley Road reopens and the traffic filters are implemented?
The council has committed to addressing congestion in the short term after our plan to implement six trial traffic filters was postponed due to the ongoing closure of Botley Road. Bus services in the city are getting worse. On Abingdon Road, bus journey times increased by up to 17 per cent following the closure of Botley Road. Urgent action is needed to reduce the impact of congestion on the bus network and prevent further deterioration of bus services.
We have also committed to a 10 per cent improvement in bus productivity by the end of 2025. Significant citywide transport changes are required to meet this. When the Enhanced Bus Partnership Plan was written, it was assumed the trial traffic filters would deliver most of the 10 per cent improvement.
How have you set the daily charge?
We have modelled the proposed scheme with a £3 and a £5 daily charge. Both charges would reduce traffic and generate income for transport improvements, but the £5 charge is expected to provide more traffic reduction benefits and income. The net income (above the costs of administrating the scheme) will be reinvested into improving transport, for example subsidising bus services and parking at park and ride sites.
The proposed temporary congestion charge is much lower than London's congestion charge, which is a very different scheme, costing £15. There are many more exemptions and permits available in the proposed temporary Oxford scheme.
Have you considered any alternatives to a congestion charge and why were those rejected?
We’ve considered various options to improve the transport system while we wait for the trial traffic filters.
Why can’t you introduce traffic filters trial while Botley Road is closed?
If traffic filters were implemented while Botley Road is closed, cars without permits would be unable to access parts of the city centre without contravening a traffic regulation order. With the proposed temporary congestion charging scheme, cars would be able pass through a charging location without a fine by paying the daily charge.
Implementing the traffic filters while Botley Road is closed would also complicate the trial's detailed evaluation. Introducing the trial during the Botley Road closure would not provide meaningful data.